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RAK Properties launches world-class customer service centre



The newly setup centre demonstrates Ras Al Khaimah’s real estate industry’s drive towards global best practices

Ras Al Khaimah, UAE, 24 August 2013: RAK Properties, Ras Al Khaimah’s leading property developer listed on Abu Dhabi Stock Exchange, has launched its first customer service centre equipped with customer-friendly world-class communications facilities and information services.

The new centre is located on the 40th floor of Julphar Towers, one of the most outstanding projects of RAK Properties in Ras Al Khaimah. The centre offers a wide range of services, including answering queries and providing feedback through the following number +97172337133.

Mohammed Sultan Al Qadi, Managing Director and CEO of RAK Properties said: “We strive to maintain higher levels of qualitative services by adopting best world class practices. We believe that this addition will further strengthen the prominent position held by RAK Properties on the real-estate developer’s map in the Middle East region. This centre will enhance the service quality for the increasing number of customers.”

He added: “The new customer service centre demonstrates RAK Properties’ drive towards opening transparent channels with customers to listen to their feedback and  queries on any of the provided services”

RAK Properties customer service centre can be contacted within the UAE or from the region on +97172337133. The staffs are dedicated to answer customers around the week during working hours.

It is worth mentioning that RAK Properties is in the process of launching a number of electronic and mobile services to its customers in order to facilitate communication and provide better services.

RAK Properties has developed major real-estate projects in Ras Al Khaimah and Abu Dhabi, such as Julphar Towers, RAK Tower in Al Reem Island in Abu Dhabi and Mina Al Arab, a top tourism destination spread over a vast landscaped area.  The company is an active supporter of the vision of Ras Al Khaimah government in the real-estate and tourism development sector in the Emirate.

Editors Note:

RAK Properties, a Public Joint Stock Company listed on the Abu Dhabi Securities Market, is a real estate development company established to implement the emirate’s plans to promote real estate, tourism and leisure facilities in RAK and invest in interesting projects. It is intended that its activities will encourage economic growth in the UAE in general and Ras Al Khaimah in particular. The company launched its first project, Julfar Towers – a 45-storied twin office and residential project at a cost of AED 500 million – in February 2006 followed by Mina Al Arab – spread over 43 million sq. feet at a cost of AED 10 Billion – in May 2006. It also launched RAK Tower in Abu Dhabi at Cityscape Dubai.