Simple, secure ways to make your payment to RAK Properties

Simple, secure ways to make your payment

At RAK Properties, we make it easy to manage your payments with secure and convenient options designed around your needs.

Whether you’re making an instalment, settling a service charge or completing your final payment, choose the method that works best for you.

Choose what works for you

Paying RAK Properties is quick, secure and entirely in your hands. Whether you’re settling an instalment, a service charge or a final balance, here are the ways you can pay.

ONLINE PAYMENT

Pay in minutes through our eServices portal using a credit or debit card, Apple Pay, or an online bank transfer. You’ll receive a transaction reference straight away.

Direct bank transfer

Transfer to any of RAK Properties PJSC’s designated bank accounts. Bank details are available in your latest SOA. Quote your payment reference so we can match it quickly.

SECURE PAYMENT LINK

If our team sends you a payment link, simply tap it and follow the steps. Links stay active for 48 hours.

Paying Online IN simple steps

Confirm your details

If you’re paying without logging in to the RAK Properties eServices Portal: We’ll send a one-time passcode (OTP) to your registered mobile number. If you’re already logged in to the eServices Portal: No OTP is required.

Verify your payment

If an OTP is required, enter the code sent to your registered mobile number and select Submit. If you’re logged in to the eServices Portal, you can proceed directly without entering an OTP.

Review the amount

Confirm the amount due for your unit.

Choose how to pay and complete

Select Card, Apple Pay or Online Bank Transfer. You’ll be taken to our secure payment provider to finish. When it’s done, you’ll see a transaction reference number — please keep it.

GOOD TO KNOW

Our payment provider’s page is hosted at CCAvenue/Network — this is expected and safe.
Please don’t use your browser’s Back or Forward buttons during payment.
If a payment doesn’t go through, try another browser (Chrome, Firefox or Edge).
A processing fee of up to 2.5% may apply to card payments; bank transfers are fee-free.

Your Payments questions, answered

Paying through our eServices portal takes just a few minutes. Here’s exactly what to expect.

Is paying online secure?

Yes. Card payments are processed by CCAvenue/Network, a PCI DSS-compliant provider, and protected by bank-grade encryption.

What methods can I use?

A credit or debit card, Apple Pay, an online bank transfer through the portal, a direct bank transfer to one of our designated bank accounts, or a secure payment link if we send you one.

Is there a fee?

A processing fee of up to 2.5% may apply to credit card payments, in line with bank and provider charges. Bank transfers are fee-free.

I’d prefer a direct bank transfer — how?

You can transfer to any of RAK Properties PJSC’s designated bank accounts. Bank details are available in your latest SOA, which can be downloaded from the RAK Properties mobile app or obtained directly from RAK Properties. Please quote [Unit Number] – [Customer Name] as the payment reference and email the confirmation to [email protected].

The page changed to “ccavenue.ae/network.ae” — is that right?

Yes. CCAvenue/Network are our secure payment provider, so the change of web address is expected.

My payment didn’t complete — what now?

Try another browser and make sure you’re returned to the confirmation page with a transaction reference. If you were charged but didn’t receive a reference, contact us with the date and amount.

How do I get a receipt?

You’ll receive a confirmation with your transaction reference once payment is complete.

Ways to Pay